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NextHop is committed to helping customers
go to market quickly with minimal down time.
Our extensive
support packages cover a variety of customer needs. The packages
are designed for OEMs, ODMs, silicon partners, and end user
customers. Support services include:
- Post
Purchase Support - NextHop's support team handles
customer usage questions, problems reporting and resolution,
maintenance releases, and software patches;
- Professional
Service - porting, integration, tesing, feature acceleration,
and product consultation are some of the customized services
available from NextHop's support team;
- Training -
standard product and user training and customized training
by requests areavailable online and in person from
NextHop's support team.
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